1. What is a concierge service?

• A concierge service provides personalized assistance to clients, helping them manage their busy lives and fulfill their needs efficiently. This can include tasks like travel arrangements, event planning, personal shopping, and more.

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2. How do I book a service?

• You can book a service by contacting us via email at luxury@enticingconcierge.com, or through our online booking form on our website.

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3. How far in advance should I book a service?

• We recommend booking services at least 48 hours in advance. For high-demand services like travel arrangements or event planning, a minimum of one week's notice is preferred. However, 

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4. What is your cancellation policy?

• Cancellations made more than 24 hours before the scheduled service will receive a full refund. Cancellations made within 24 hours will incur a 50% cancellation fee. No-shows will be charged the full service fee.

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5. What are your payment terms?

• A 50% deposit is required at the time of booking. The remaining balance is due upon completion of the service. We accept credit card, bank transfer, and PayPal. Payments made in full will receive a 10% discount.

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6. How much do your services cost?

• Our services are based on an hourly rate of $100, with a minimum charge of one hour. We also offer package deals for frequent clients or bundled services. Additional costs, such as service charges or fees for last-minute requests, will be communicated upfront.

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7. Is my personal information safe?

• Yes, all client information is handled with the utmost confidentiality and used solely for the purpose of providing the requested services. Personal data will not be shared with third parties without explicit consent.

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8. What happens if there are issues with third-party services?

• While we strive to provide the highest quality service, we are not liable for any issues arising from third-party services or unforeseen circumstances. Clients are advised to have appropriate insurance for travel and events.

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9. Do I need to be a member to use your services?​

• No, you don't need to be a member to use our services. We offer both a-la-carte services and exclusive membership options with additional perks.

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10. How do I become a member?

• Membership is awarded on a selective basis to hand-picked clients. You can request an application, and our team will review it and get back to you promptly. Membership includes several exclusive and customized experiences and luxurious perks.

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11. What geographical areas do you service?

• We are based in Los Angeles, CA. Our services can be tailored to any geographical needs. We have a strong presence and partnerships across the U.S., Europe, and other regions, facilitating the process of finding the best service that fits your needs. 

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12. How can I contact you for more information?

• You can reach us via email at luxury@enticingconcierge.com for any questions or concerns regarding your bookings.